Businesswoman E-Commerce wanted (m/f/d)

As an international platform provider for cookie and script content, we support our B2B and B2C customers every day with full commitment and serve more than 100,000 websites with our service and are looking for further support for our team, preferably full-time, part-time possible!

Your tasks

• You answer inquiries about our Cookie Consent Tool by phone or e-mail (ticket system) to know and understand the pain points of our customers.
• You create individual offers in consultation with the team leader and advise on tariffs and their selection.
• You provide basic/first-line technical support for customers with software problems.
• You expand the documentation from the customer's point of view.
• You mediate between customers and the development team.
• You will test new features, describe them and assign them to marketing measures.

Your profile

• Advanced knowledge of HTML / browser / Javascript to communicate at eye level in the team.
• You know the developer console in the browser and can derive and understand things from it.
• Enjoy processing customer inquiries and working in a creative team.
• Enjoy contact with people.
• E-commerce clerk or comparable training
• High Internet affinity, confident use of browsers, search engines, team chats, etc.
• Very good written and spoken German skills are required.
• Great interest in solving problems and the enthusiasm to familiarize yourself with new technologies.

These values are important to us.

• We believe that cooperation and team spirit achieve the best results.
• We use sustainable technologies and renewable energy wherever we can.
• We are committed to transparency and security and support open source.
• We treat each other and our customers as equals and are always friendly, reliable, helpful and respectful.

What we offer

Cool location
We are located in Bonn Beuel on the right bank of the Rhine in the old wallpaper factory and are well connected in terms of transport and gastronomy. However, you will spend most of your time working from home anyway, if that's what you want.

Flexible working hours
Whether you're an early riser or a late riser. With us, you will find enough flexibility to combine work and leisure in the best possible way. Mobile working is of course part of our everyday life.

Drinks including
still and sparkling water, coffee, cocoa and various teas are available as a flat rate.

Home office
Almost 100% home office is possible, the team mostly works remotely. During the induction period, the first few months, we think it makes sense to be on site more often.

Further training
You can expand your knowledge through external and internal training.

Application process

Questions
Do you have any questions about our vacancies or the application process? We will be happy to help you!

Apply
Would you like to apply? Perfect! Send us your documents directly here or via our applicant portal.

Interview
If we are convinced that you are a good fit for our team, we will invite you to a personal interview.

Training
Your mentor will train you and has already prepared everything - we look forward to seeing you.

Interested?

Are you interested and would you like to add your strengths to our team? Then we look forward to receiving your application, stating your earliest possible starting date and your salary expectations. Apply directly via our portal.
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